---
title: How to enable debug, XML, and/or WBXML logging for ActiveSync enabled accounts/clients/domains
description: "Follow the steps below to enable debug logging as well as XML and/or WBXML logging for specific accounts, clients, and/or domains in MDaemon.\n\nThese logging configurations can useful when investigating issues or when requested by MDaemon Support."
---

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# How to enable debug, XML, and/or WBXML logging for ActiveSync enabled accounts/clients/domains

## Follow the steps below to enable debug logging as well as XML and/or WBXML logging for specific accounts, clients, and/or domains in MDaemon. These logging configurations can useful when investigating issues or when requested by MDaemon Support.

In most circumstances, debug and XML logging should not be enabled unless investigating or monitoring a specific issue or when requested by MDeamon Support.  When enabled, an extensive amount of data is logged and will increase log sizes and the number of logs considerably.

The default AirSync logfile location is in the **\\MDaemon\\Logs** directory and the default XML/WBXML directory is in the **\\MDaemon\\Logs\\AirSync\\$Domain$\\$Account$\\$DeviceID$\\** directory.

Depending on the version of MDaemon is running, the labels and menus may appears different.  If there are any questions, please contact support.

 To enable debug, XML, and/or WBXML logging per account:

1. Select **Accounts**
2. Select **Edit Account**
3. Double click the account in question
4. Expand **ActiveSync**
5. Select **Client Settings**
6. Select **Debug** from the **Log Level** drop down list.
7. Check **XML** next to **Archive transactions as** to enable XML logging.  
   \- The checkbox contains a Square. Select it once to clear the check box and once again to place the check in the box and enable the feature.
8. Check **WBXML** next to **Archive transactions as** to enable WBXML logging.
9. Click **OK**

To enable debug, XML, and/or WBXML logging for a specific client/device:

1. Select **Accounts**
2. Select **Edit Account**
3. Double click the account in question
4. Expand **ActiveSync**
5. Select **Clients**
6. Double click or right click on the desired client.
7. Select **Customize Client Settings**
8. Select **Debug** from the **Log Level** drop down list.
9. Check **XML** next to **Archive transactions as** to enable XML logging.  
   \- The checkbox contains a Square. Select it once to clear the check box and once again to place the check in the box and enable the feature.
10. Check **WBXML** next to **Archive transactions as** to enable WBXML logging.
11. Click **OK**

These log configurations can also be enabled per-domain.  However, as stated above, this can cause a vast increase in log file sizes and log files generated.

1. Select **Setup**
2. Select **Domain Manager**
3. Expand **ActiveSync**
4. Select **Client Settings**
5. Select **Debug** from the **Log Level** drop down list.
6. Check **XML** next to **Archive transactions as** to enable XML logging.  
   \- The checkbox contains a Square. Select it once to clear the check box and once again to place the check in the box and enable the feature.
7. Check **WBXML** next to **Archive transactions as** to enable WBXML logging.
8. Click **OK**

Once logs are collected and/or the investigation is finished, these logs can be set back to defaults buy selecting Info as the log level and disabling XML and/or WBXML logging.

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