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AntiVirus Product Update - FAQs

Cyren recently announced the liquidation of the company. MDaemon Antivirus and SecurityGateway™ uses Cyren's antivirus/malware and antispam technologies as additional security layers. Services are running, but we have replaced this technology.

Does this change affect all MDaemon Technologies customers?

No. Only customers using MDaemon Antivirus and SecurityGateway.

Are my antivirus and antispam features still working?

Yes. All Cyren features are still working. Additionally, our software includes SpamAssassin and ClamAV as additional email protection layers and those services will continue to function without restriction on currently active AV licenses.

Will the functionality of the new antivirus/malware solution be the same?

Yes. The new integrated solution will use ongoing signature-based updates for the detection of known and emerging virus and malware threats.

How will the removal of the Cyren antispam feature affect my end users?

The results will vary depending on how many spam messages are being sent to your email accounts. The removal of the Cyren Recurrent Pattern Detection/Outbreak Protection could increase spam if those messages were frequent and identified as spam. As a best practice, admins or users should continue filtering or marking messages as spam as they are likely to increase the effectiveness of the additional spam prevention tools and features that exist in our software products.

How will I get the new updates? 

You will need to download new versions of the affected software. We expect the integration and testing to be complete in the coming weeks and you will be notified to update the software to a new AV solution.

Will I continue to receive emails?

Of course! All MDaemon and SecurityGateway mail routing features continue to function as usual.