1. Knowledge Base
  2. MDaemon AntiVirus (SecurityPlus)

How to report a false positive and/or false negative message scanned by Cyren Antivirus

MDaemon Antivirus versions 5.5.0 includes the Cyren Antivirus engine, replacing the Kaspersky engine included in prior versions.

In the event the Cyren antivirus scanner erroneously reports a valid message as a virus (false positive) or a message containing a virus delivered to a user (false negative), follow the link below to submit a report to Cyren. 

Reporting AV Misclassifications