How to enable Public and Shared Folders for ActiveSync clients

This article explains how to enable both Public and/or Shared folder syncing for ActiveSync clients when ActiveSync is enabled in MDaemon.

**NOTE - While MDaemon supports syncing these folder types, the behavior of accessing shared folders via the ActiveSync client can vary.  Most clients are capable of syncing public and/or shared folders.

Public and Shared folder syncing can be enabled globally, per domain, per group, per account, or even per client.  The steps below detail how to customize these client settings for each.

The global settings are set to the Global Client Settings Defaults, but the domain, account, and client settings are by default set to Inherit their settings from their respective parent options. Therefore changing any setting in the below menus will effectively change the same setting on all child screens, allowing you by default to manage all clients on the server by changing only the client settings.  Conversely, changing a setting on a child screen will override its parent setting, allowing you to alter the settings at the domain, account, or client level if necessary.

Global Client Settings
  1. Select Setup
  2. Select ActiveSync (Mobile Device Management)
  3. Select the Tuning tab.
  4. Click Global Client Settings Defaults
  5. Select Public folder hierarchy in the Include section to enable public folders.
  6. Select Shared folders in the same Include section to enable shared folders.
  7. Click Ok 

Per-Domain Client Settings

  1. Select Setup
  2. Select ActiveSync (Mobile Device Management)
  3. Select the Domains tab.
  4. Double click the desired domain.
  5. Click Customize Client Settings
  6. Click Preview Effective Settings to view enabled settings.
  7. Click Turn off Preview to make changes.
  8. Place a check box in the Public folder hierarchy in the Include section to enable public folders.
  9. Place a check box in the Shared folders in the same Include section to enable shared folders.
  10. Click Ok 

Per-Group Client Settings

  1. Select Setup
  2. Select ActiveSync (Mobile Device Management)
  3. Select the Groups tab.
  4. Double click the desired domain to bring up the client settings.
  5. Place a check box in the Public folder hierarchy in the Include section to enable public folders.
  6. Place a check box in the Shared folders in the same Include section to enable shared folders.
  7. Click Ok 

Per-Account Client Settings

  1. Select Setup
  2. Select ActiveSync (Mobile Device Management)
  3. Select the Accounts tab.
  4. Select the desired domain from the drop down list.
  5. Double click the desired account.
  6. Click Customize Client Settings
  7. Click Preview Effective Settings to view enabled settings.
  8. Click Turn off Preview to make changes.
  9. Place a check box in the Public folder hierarchy in the Include section to enable public folders.
  10. Place a check box in the Shared folders in the same Include section to enable shared folders.
  11. Click Ok 

Per-Client Client Settings

  1. Select Setup
  2. Select ActiveSync (Mobile Device Management)
  3. Select the Clients tab.
  4. Select the desired domain from the drop down list.
  5. Right click on the desired account.
  6. Click Customize Client Settings
  7. Click Preview Effective Settings to view enabled settings.
  8. Click Turn off Preview to make changes.
  9. Place a check box in the Public folder hierarchy in the Include section to enable public folders.
  10. Place a check box in the Shared folders in the same Include section to enable shared folders.
  11. Click Ok